Privacy Policy

Last updated: April 24, 2026

1. Introduction

SmartKarigar ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (phone number, email address)
• Address and location information
• Payment information
• Service preferences and booking history
• Communications with our support team

Automatically Collected Information

When you use our website, we automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Usage patterns and preferences
• Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Process bookings and payments
• Communicate with you about your bookings
• Send service updates and notifications
• Provide customer support
• Analyze usage patterns to improve our platform
• Prevent fraud and ensure security
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service professionals to fulfill your bookings
• With payment processors for secure transactions
• With our service providers who assist in operating our platform
• When required by law or to protect our rights
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security audits
• Access controls and authentication
• Employee training on data protection

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to processing of your information
• Restriction: Request restriction of processing

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically, we retain booking and account information for 7 years for tax and legal purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@smartkarigar.pk
• Phone: +92-300-0000000
• Address: Karachi, Pakistan