Help Center
Find answers to common questions and get the help you need
Booking Services
How do I book a service?
To book a service, simply browse our services, select the one you need, fill in your details, choose your preferred date and time, and confirm your booking. You'll receive a confirmation email with all the details.
Can I book services for same day?
Yes, we offer same-day booking for many services depending on availability in your area. You can check real-time availability during the booking process.
How far in advance can I book?
You can book services up to 30 days in advance. For urgent services, we recommend booking as soon as possible to secure your preferred time slot.
Can I modify or cancel my booking?
Yes, you can modify or cancel your booking up to 4 hours before the scheduled time through your account dashboard or by contacting our support team.
Payment & Pricing
How much do services cost?
Service prices vary depending on the type of service, complexity, and location. You'll see transparent pricing during the booking process with no hidden fees.
When do I pay for services?
You pay securely after the service is completed and you're satisfied with the work. We accept cash, card payments, and digital wallets.
Are there any additional charges?
No hidden fees. The price you see during booking is the final price. Any additional work will be discussed and agreed upon before proceeding.
Our Professionals
How are professionals verified?
All our professionals undergo thorough background checks, skill verification, and reference checks. They are rated by previous customers.
What if I'm not satisfied with the service?
Your satisfaction is our priority. If you're not happy with the service, contact us immediately and we'll arrange for corrections or a full refund.
Do professionals bring their own tools?
Yes, all our verified professionals arrive with their own tools and equipment necessary for the job.
Account & Profile
Do I need to create an account?
While you can book services as a guest, creating an account allows you to track bookings, save preferences, and manage your service history.
How do I reset my password?
Click on "Forgot Password" on the login page and follow the instructions to reset your password via email.
Technical Issues
The website isn't loading properly
Try clearing your browser cache and cookies, or try using a different browser. If the issue persists, contact our support team.
I'm having trouble with the booking form
Make sure all required fields are filled and you're using a supported browser. If issues continue, try refreshing the page or contact support.
Safety & Security
Is my personal information safe?
Yes, we use industry-standard encryption and security measures to protect your personal information and payment details.
What safety measures are in place?
All professionals are verified, insured, and trained. We also provide customer support 24/7 for any concerns.